At Codewright Marketing Solutions Pvt Ltd, we prioritize the security and privacy of our users. This Security & Data Protection Policy explains the measures we take to protect user data and maintain app security.
1. Data Security Measures
To ensure the safety of user data, we implement the following security measures:
- Encryption: All sensitive data is encrypted during storage and transmission.
- Secure Authentication: User authentication is managed via Firebase Authentication, ensuring secure login mechanisms.
- Access Controls: Only authorized personnel have access to user data based on strict access management policies.
- Regular Security Audits: We conduct periodic security assessments to identify and mitigate vulnerabilities.
- SSL/TLS Encryption: All communications between users and our servers are encrypted via SSL/TLS protocols.
2. User Data Protection
We collect and store user data securely, including:
- Personal Information: Name, email, and profile picture (if provided by the user).
- Device Identifiers: IP addresses, cookies, and device IDs for analytics and security monitoring.
- App Usage Data: Interactions with content to enhance user experience.
User data is stored on Google Firebase Firestore, which enforces strict security rules to prevent unauthorized access.
3. Data Retention & Deletion
- User data is retained only as long as necessary to provide app services.
- Users can request data deletion through the app settings or by contacting us at connect@cwmspvtltd.com.
- Upon user account deletion, all associated personal data is permanently erased within 30 days.
4. Payment Data Protection
- TickleByte does not store or process payment data.
- All transactions are handled securely through Google Play Store and Apple App Store.
- Any payment disputes must be resolved directly with the respective store.
5. Protection Against Unauthorized Access
To prevent unauthorized access, we implement:
- Multi-Layer Security Framework: Protecting app infrastructure from cyber threats.
- Regular Penetration Testing: Identifying and mitigating vulnerabilities proactively.
- Secure Cloud Infrastructure: Hosting data on Google Firebase, which complies with industry-leading security standards.
6. Third-Party Security Compliance
TickleByte integrates third-party services that comply with security and privacy regulations, including:
- Google AdMob (for advertisements)
- Google Firebase (for analytics and user authentication)
- Google Play & Apple App Store security protocols
These services follow industry-standard security and compliance measures.
7. Reporting Security Issues
If you notice a security vulnerability or suspect unauthorized access, please contact us immediately at connect@cwmspvtltd.com.
8. Governing Law & Dispute Resolution
- This policy is governed by the laws of Gurgaon, Haryana, India.
- Any disputes shall be resolved through binding arbitration in Gurgaon, Haryana, India.
9. Policy Updates
We may update this Security & Data Protection Policy periodically. Users will be notified of any major changes via in-app notifications and our website ticklebyte.app.
10. Contact Information
For any security-related inquiries, contact us at:
- Email: connect@cwmspvtltd.com
- Website: ticklebyte.app